EA confirms FIFA accounts were hijacked because of 'human error' | PC Gamer - prestonpostartaing
EA confirms FIFA accounts were hijacked because of 'human mistake'
Electronic Arts has addicted reports that a telephone number of "high-profile" FIFA Last-ditch Team accounts have been taken over past hackers, who were able to "exploit human mistake within our customer experience squad" in order to go around two-component authentication.
The original takeover reports surfaced last week via Eurogamer, which illustrious that several top off FUT traders had reported their accounts had been taken over and stripped of FIFA points and coins. Reported to the written report, the attackers, victimisation gamertags taken from FIFA leaderboards, were competent to convince EA support stave that they were in fact the proper owners of the account. The reps then revealed the electronic mail addresses attached to the gamertag and reset the passwords on the accounts, enabling the attackers to log into the accounts and strip them.
Sporting got hacked boys, finally populate can cease blaming me for the hacks xDI plan to take action, they gave my account to a random someone via the live chat, a clear breach of information protection lawsWas a fun ride, see u guys in 23 I guess❤️January 5, 2022
This hacking thing has really soused Pine Tree State hit. I did a good comparison on pelt todayIts like ive locked all my work tools to do my job in my work van. Only for the van company to go ahead and hand the keys to a random soul on the street without informing meFumingJanuary 2, 2022
After investigating the claims, EA has like a sho confirmed that it is trustworthy for the security failure.
"Through our initial investigation we can confirm that a count of accounts have been compromised via phishing techniques," EA wrote. "Utilizing threats and other 'social applied science' methods, individuals acting maliciously were able to feat human being error within our customer experience team up and electrical shunt two-factor authentication to gain access to other role player accounts."
EA currently estimates that fewer than 50 accounts have been taken over in this forge, and it is now working to figure out who the strait-laced owners are, and to restore entirely stolen content. IT also secure that steps will be taken to ensure this class of thing is less likely to come about over again in the later.
- All Ea Advisors and individuals who assist with service of EA Accounts are receiving individualized re-breeding and additional team training, with a specific emphasis on account security practices and the phishing techniques used therein particular case.
- We are implementing additional steps to the business relationship ownership verification process, such as mandatory managerial approval for totally email change requests.
- Our client experience software volition be updated to better identify suspicious activity, flag at-risk accounts, and far limit the potential for human error in the account update process.
It also warned that these untried stairs "could impact customer experience time lag times"—stool them longer, put differently—but added that they are necessary to assure better history security.
The reaction to the changes amongst FUT fans on Reddit seems generally positive hitherto: Longer wait times for support requests isn't great, but neither is the idea that any sinuate talker prat make off with your account credentials if they relate with a sufficiently inattentive defend rep. The plac International Relations and Security Network't fully single-minded withal, though.
"Really happy to see this, this SHOULD keep future victims from getting hacked," FUT Donkey, whose account was hacked last week, tweeted. "Now my question is what are you gonna bash for us WHO got hacked? I've not heard a one-member word from Ea since I got hacked. Are we ever getting our coins back out?"
And there may be repercussions beyond FUT itself: NickRTFM lauded the account security changes on Chirrup but added that someone is now using his leaked individualized details to utilise for credit in his name.
Andy has been gaming on PCs from the very beginning, starting every bit a youngster with textbook adventures and primitive natural action games connected a cassette-settled TRS80. From there he gradational to the resplendency days of Sierra Online adventures and Microprose sims, ran a local BBS, learned how to build PCs, and developed a longstanding hump of RPGs, immersive sims, and shooters. Helium began writing videogame news in 2007 for The Wishful thinker and somehow managed to quash acquiring discharged until 2014, when he joined the high-rise ranks of PC Gamer. He covers all aspects of the manufacture, from refreshing game announcements and patch notes to legal disputes, Twitch beefs, esports, and Henry Cavill. Lots of Henry Cavill.
Source: https://www.pcgamer.com/ea-confirms-fifa-accounts-were-hijacked-because-of-human-error/
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